Universal Air & Heat

06/17/08

excellent service

by tifsmi at Citysearch

i just wanted to send a quick note to say thank you for helping me with my a/c. your staff was very proffesional and courteous. i really appreciated your staffs' ability to be there promptly, handle the problems presented and have the necessary tools and experience to fix it. summer time in south florida is a bad time to be without air, especially with the humidity. luckily for me, my dad had received your flyer. even though my service wasn't just a service check and i had more than one problem; your staff was able to fix the problems and i was still able to take my boys to the movies on time. special thanks to fritz for a job well done.

god bless

tiffany

• Pros: proffesional and courteous service

03/18/09

OUTSTANDING!! AMAZING!!! LOVE THEM!!!

by SaraRamirez at Citysearch

GREAT SERVICE! Straight forward which is hard to find these days! Great Prices! I would recommend Universal Air and Heat to everyone and anyone who needs A/C. I have been getting quotes and talking to A/c companies for over 6 months, so I have learned a thing or two. So when Mike and his team inform us on there procedures & xtras and for the LESS than the prices we were getting quoted...we said whats the catch???? There was none. No junk!!! Very Honest!!

• Pros: Wonderful customer service, prompt, GREAT WORK!!!
• Cons: THERE ARE NONE!!!!! THANK GOODNESS

12/22/08

OUTSTANDING SERVICE!!!

by JENIFA21 at Citysearch

LET ME TELL YOU HOW RELIEVED I WAS WHEN UNIVERSAL AIR AND HEAT CAME TO MY DOOR..THEY HAVE EXCELLENT CUSTOMER SERVICE, THERE TECHS ARE PROMPT AND COURTEOUS NOT TO MENTION THEY DO A FANTASTIC JOB FOR AN AFFORDABLE PRICE. OBVIOUSLY I DID SOME RESEARCH PRIOR TO GETTING MY UNIT FIXED WITH ALL SORTS OF COMPANYS AND SO FAR THIS ONE WAS THE CHEAPEST. I CALLED BECAUSE MY UNIT WASN'T COOLING ENOUGH AND 45 MIN LATER A TECH WAS AT THE DOOR. WOW! I GOT MY UNIT FIXED EVERYTHING IS WORKING PERFECT AND RUNNING..NOW I WILL HAVE ICEY COLD AIR FOR THE HOLIDAYS! COMPLIMENTS TO THEM GREAT JOB..

12/22/08

saved my birthday party

by ljrodriguez1970 at Citysearch

i called universal air on saturday night when i was having my son's 1st birthday when i heard a loud explosion by my air conditioner, i looked in the magazine that comes in the mail for a/c companies and i saw there 24 hour service. i called them out and told me my compressor has blown up and i need to replace the compressor and with in 2 hours they had me up and running

thank you universal air for saving my little boy's birthday

- Luis Rodriguez

• Pros: 2 thumbs up!

08/17/08

great service and good prices

by JoeWiseberg at Citysearch

my a/c unit broke down at 2:00am in the morning I called 7 companys no one even answered the phone. Then I called universal air & heat and they answered the phone gave me a good price for after hours service I had a service tech at my house in 45 min he was here for about 30 min and my a/c was working perfect when he left thanks universal air and heat i will always use your company from now on.

• Pros: 2 Thumbs up

08/04/08

I highly recommend Universal Air

by Radioworks at Citysearch

I woke up Sunday morning to an exceptionally warm house. The ac fan was on, but it was not putting out cold air. I had heard the commercial on BIG105, and it so happened that I needed emergency service

soon after. Jonas arrived within 90 minutes, and walked me through a very unfamiliar process, but by the

time he had explained that I needed new compressor wire, I was that much smarter! Being a single female homewner, we are often times at the mercy of service companies. Often times you don't really know

what you need. You just buy what they recommend. Jonas was very knowledgeable, and I had my air on within minutes!! I highly recommend Universal Air.

06/12/08

very impressed !

by pacman86 at Citysearch

i called universal my a/c unit broke down last night at 11:30 universal air came out to my house at midnight and repaired my unit and had me back up and running in twenty min thank you universal air.

• Pros: fast and effective company two thumbs up !

05/28/08

thanks Universal Air & Heat & Mr. Thompson I will recommend you to all my friends

by whiteing at Citysearch

I called universal air and heat on 5/27/2008 to get an estimate on a new air conditioning unit the girl who answered the phone was very helpfull in recommending to me the best a/c unit for the money I set up an appointment and someone was at my house within 45 minutes I ordered a new 4 ton 15 seer unit and asked how soon can it be installed they said today I was so happy that I would have a/c by the end of the day so I sighned up with them they had a problem getting the unit because the supply house didn?t have the 15 seer unit in stock I thought I was going to be without a/c again but the owner Mike Thompson called me and explained the situation he was very polite and told me he couldn?t get the 15 seer that I ordered at first I was discouraged but he assured me that I would have a/c for my two children that have asthma he was so good to me and my family when he asked me if he could upgrade me to a 16 seer two stage unit that was in stock at no additional charge I didn?t know how to thank him so I promised that I would go online and write this review He kept his word and my family was cooling within 6 hours so I kept my word and wrote this review thanks Universal Air & Heat & Mr. Thompson I will recommend you to all my friends and keep your little sign in my front yard for the whole summer thanks again.

• Pros: Two Thumbs up

01/09/08

Great customer service

by hon111 at Citysearch

I HAD UNIVERSAL AIR & HEAT OUT TO MY HOUSE ON 12/31/2007 AT 11.00PM IT WAS NEW YEARS EVE.

When I say I was happy ! o ya piping cold a/c for the new year and only 248.00 total for the EMERGENCY SERVICE CALL and the repair. and to top it off they called me today just to follow up and make sure the unit is still working ok NOW THATS SERVICE Honest tech and great service THANKS Universal Air & Heat.

• Pros: Thumbs up
• Cons: none

11/14/07

bad

by jmlo at Citysearch

this is place provided a bad taste to your pockets, not good, unrealiable , not recommended, please do yourself a favor and shop around