I recently used Riteway Auto transport to ship my vehicle from Coast-to-Coast. I had another auto transport company who gave me a lower quote and considerably less service and attention as well. 2 Weeks had passed with no information on pickup. Riteway was able to pickup the vehicle the same day and drop off within an acceptable time frame. All of this was taken care of while I was deployed in Afghanistan serving in the Marine Corps. Thanks again!!!
From start to finish the experience that I had with Rite way was excellent . Cievan was my contact there and she was nothing but professional and pleasant . They have earned my repeat business . I have only good things to say about this company . Great job Cievan !!
Five Star- Great Service- Thanks Bill You Were a Tremendous Help The Whole Way. Would Definitely Use Rite Way Again & Will Recommend To Anyone. Pricing Was Very Fair & My representative Walked Me Through The Whole Process. Came Away With the Feeling That This Company really Has It Together.All Companies Should Be This Efficient...
I was a little apprehensive at first
when choosing a shipping company because it seemed like every where I looked there was a scam. With Rite way they were 100% professional and did everything that they said they would/when it was said to be done. As far as the paper work I would be receiving, when the money would be transacted, and when the employees would be contacting me.
This company was the ONLY Company that worked with me to get my vehicle from Virginia to Alaska. No other company would ship my car, and if they did, it was considered to be international, and they wanted to charge an arm and a leg. Not only was Rite Way the only company that shipped my vehicle for a great rate, but they also worked with another company here in Alaska to insure that when they switched hands that the vehicle would be in good condition and make it to Alaska safe.
To be honest the only complaint that I would have about the company would be the allotted time frame. The vehicle was said to be getting picked up from noon-four by a driver. The driver did not show up till almost seven at night, stating that other clients were late. I understood this and completely understand that things happen, but as the customer it would have been nice to receive a call from the driver stating the tardiness.
Rite Way will be a company that I recommend for others looking to ship their vehicle.
After reading about nightmares in trying to ship cars across country, I was pleasantly surprised to have found a company that was professional , courteous, knowledgeable , patient, had excellent follow through and lived up to their promises. Rite Way Auto Transport.
Rite Way Auto Transport SCAM!! RUN FROM THIS COMPANY!!!Hurricane Sandy victim taken advantage of!!!! FAKE ADDRESS OFFICES ALL OVER THE 50 STATES ON GOOGLE MAPS
DO NOT DO BUSINESS WITH RITE WAY AUTO TRANSPORT!! They'll make up lies to appease you. I don't mind if something goes awry and you can't fulfill your end of the bargain, but just be honest about it and don't make up lies that the actual carrier refutes ever happened. Rite Way told us the car would be picked up on the scheduled day and had us wait the whole afternoon. We called Rite Way and was assured by a lady there that they spoke twice with the carrier and that it would definitely be picked up that day- it did not, and the carrier said they never spoke with Rite Way. When they did pick up 2 days later, somebody came in an open carrier when we were promised it would be enclosed the whole duration. Rite Way then said it would be transported in an open carrier to a nearby city (about 15 min away) where it would be transported enclosed to the destination. We asked the actual driver and he said he would have to transport it an hour away, to another county, before it would be enclosed. When it was delivered, it was in an open carrier, so throughout the whole transport we have no idea if it was enclosed or not. We paid twice as much to have it in an enclosed transport and have no evidence that it had been transported that way. When I started up the car, the in-dash indicator showed that one of the tires was flat, which was just icing on the cake. I would suggest you go with another broker because this one will just make up lies to appease you. If nothing goes wrong, and you don't have to actually speak with them, then you may have a good experience with them. Unfortunately, this was not the case with us.
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