DO NOT USE THIS COMPANY. This company is very dishonest in its business practices. They promise one thing and then charge you for other things. They hold your stuff hostage until you pay their prices. The dispatcher "Joe" is rude. He was very condescending to my wife and insulted us by stating we were not of the real Jewish faith because we did not celebrate a holiday like him. They promised to pick up our items on one day and then held it for four days before shipping. Then, they would not tell us where the truck was on the road. They would not provide any information whatsoever. Everytime we would call, we were told by the "receptionist" it was on its way. Then "Joe" told us that my wife said to deliver it on a certain date which was not true at all and then stated he had it taperecorded. When asked to hear the recording, very argumentative since it is against the law to tape record a person without their knowledge. DONOT USE THEM. HORRIBLE!!!! stay far away even if the quote is really good. THEY ARE NOT HONEST. And the people who picked up our stuff, took a whole day to pack the truck and made racial comments that were not appropriate.
I am Real customers and I say thanks sky moving. I wanted to first tell you what a wonderful moving experience I had because of the professionalism and efficiency of the team you sent out to do my move. I cannot say enough about how courteous and pleasant all three of them were.I recommend sky moving to all
The negative reviews keep coming.
Real customers' are continuing to post their real negative experiences with Sky Moving & Storage in the following links (delete spaces between the periods):
1. Moving Reviews - www. mymovingreviews. com/movers/sky-moving-and-storage-280
2. "Need help with a possible scam in motion!!!Sky Moving" - www. movingscam. com/forum/viewtopic.php?t=20656
3. "Beware of Sky Moving and Storage Miami, FL - Total Scumbags" - www. movingscam. com/forum/viewtopic.php?t=14225
4. Ripoff Report - www. ripoffreport. com/directory/Sky-Moving. aspx
5. Complaints Board - www. complaintsboard. com/bycompany/sky-moving-and-storage-a76115. html
Please do not be the next customer to be cheated by Sky Moving & Storage. Don't let the "positive" reviews fool you. They are all fake!
This company should be shut down.
DO NOT HIRE UNDER ANY CIRCUMSTANCE!!!!
TAKE YOUR MONEY AND RUN!
27 DAYS AND HAVE STILL NOT SEEN OUR STUFF!
Sky Moving and Storage will cheat, lie, and steal from you. Don?t be fooled by the receptionists. They will make you think that this company truly cares about you, when in fact all it cares about it taking forever to deliver your stuff and charging you for things you won?t even understand. They give you an estimate and tell you that this is binding and won?t change when they come to pick your stuff up. THIS IS A LIE. They basically ended up charging us TWICE as much, and charging us for things that they said they wouldn?t if we didn?t want (mattress covers, bubble wrap). I figured that I?d to hire them because the estimate was just too good to pass up. I WOULD HAVE PAID DOUBLE TO GET MY STUFF ON TIME. AND SO MUCH WAS BROKEN.
They played it real cool when they came to pick up our stuff and said that they would take it to their free storage until we got an address ready for them to deliver to. They picked up our stuff on JULY 29th. I called August 1st to tell them our new address and set up a shipping date. THEY DON?T CALL BACK, first off, so don?t bother leaving a voicemail. They told me multiple times that a truck was coming at the end of the week and would pick up our stuff to move it. 3 WEEKS LATER! ITS AUGUST 24th!!!
So here I am, at my new house WITH NO STUFF. IT?S BEEN 27 DAYS SINCE SKY MOVING AND STORAGE PICKED OUR STUFF UP! 27 DAYS I HAVE HAD NOTHING!
I am absolutely disgusted by everything that this company stands for. They have no respect or even care for their customers who put faith in them that they can get the job done. The worst part about this moving company is that I depended on them, and once they have your stuff, there is absolutely NOTHING you can do to get your stuff. They will take as long as they like because they already have half your money, and know that they will get the other half.
Our stuff finally gets delivered and at least 10 things are broken (including valuables bought in foreign countries and heirlooms). I called them and they said I?d have to file a claim through a third party and WOULD ONLY GET 60 CENTS PER POUND!! PLUS YOU HAVE NO CLAIM IF YOU PACKED YOUR OWN STUFF!!! Boxes had holes in them, tape removed, furniture scratched. THE BOXES LOOKED LIKE THEY KICKED THEM DOWN THE HIGHWAY FROM FLORIDA TO CALIFORNIA.
I?VE NEVER BEEN SO DISGUSTED WITH A COMPANY IN MY ENTIRE LIFE. RUN AS FAST AS YOU CAN FROM THIS COMPANY!
Fake Reviews, horrible experience moving!.
First off, if you click on name of the people leaving the good reviews for Sky Moving you will notice they only review Sky and have left several great reviews for Sky Moving. This alone tells you good reviews are all "fake".
If you decide to use Sky Moving service, you will be sorry.
Dishonest, poor communication and unreliable.
I chose Sky Moving based solely on the ‘glowing’ reviews at MyMoverReviews website. Had I researched the mostly-negative reviews of this company in other websites, I’d have avoided them like the plague. They were dishonest, unreliable and didn’t care about customers.
When I spoke with Shiri of Sky Moving, she told me to give her – on the spot - an inventory of all the items to be moved. That should have been a red flag, because one of the things that set apart reliable, quality-service movers from crappy ones is how they take inventory. The former either give you a list on paper to itemize (to be sent back to them), or send a representative over to do inventory. On-the-spot verbal inventory is a sure sign of crappy service. It is also very inaccurate because one cannot remember everything every time. For me, there were items I forgot to include and didn’t realize it till much later.
According to Sky’s quotation, the rates were based on weight and had a “Tariff Discount”. Never heard of “Tariff Discount”. I guessed it was intended to give the false impression that Sky provided the ‘lowest’ rate. It sure looked that way on paper. However, the quotation didn’t matter. Because Sky wasn’t the one that came by to do the moving. The one that did showed up went by a completely different rate and led to a much higher cost.
I called Sky again on June 17 to reaffirm the address, date and transport vehicle (smaller than semi-truck). A man on the other line reaffirmed it all. Sunday, June 27 came. Waited till late afternoon, but no phone call from the driver as promised by Shiri. I left two messages on the office phone, in part expressing my concern that no driver was going to show up. Then at 7pm, a woman (#512-981-9417) called to tell me that a driver named Bobby would be coming the next day (Monday). She gave me his number (after I asked her for it), from which I called him. He told me – over two calls – that our items would be picked up on Monday and delivered on Tuesday. He did not tell me straight up; I had to ask him specifically. By that time, I had an uneasy feeling that there would be more problems to come.
(Read rest of review at www,complaintsboard,com/complaints/dishonest-poor-communication-and-unreliable-c355051.html)
Warning to all potential customers of Sky Moving and Storage.
This company will punish you for hiring them. Their intentionally deceptive business practices and lack of ethics result in nothing short of fraud and extortion. Their initial quote was ignored the moment I hired them. They double billed me for the car shipment and added thousands to my bill. The contract they presented me looked nothing like the quote. The movers said to call the office, the office said, "you signed the contract".
Their business model relies on the customer's inability to switch movers at the last second and on the fact that they hold all your belongings. They add charges continuously throughout the process and threaten to charge you with exorbitant storage fees if you don't pay immediately and in cash.
Unfortunately, businesses like this one do not need rely on repeat business so they feel they can get away with anything.
Avoid at absolutely all costs.
Beware the fake reviews!.
Majority of the "positive" reviews are not actual customer experiences, and are completely false! They are also very easy to spot. Whoever wrote them probably work for the company. The following are the most obvious examples:
- Dorathy1234: claimed to use Sky Moving "for the second time" in one paragraph, and later claimed "first move with Sky Moving" in another paragraph.
- Vanessawright: wrote company's name in all uppercase, and review contains excessive flowery expressions but no description of actual moving experience.
- jay1960 & ange84: two different "customers" but identical review
- akhtar01 & steven11: username's location does not match either moving locations in the review.
- cher60014: claimed Sky Moving showed up at her locations even though they are not in FL, and Sky Moving contracted out-of-state moves to local companies in the area.
- nid1969 & c-107: claimed quotation and final costs were the same, even though additional stops were later included (and therefore would be incur further costs).
- jeremiah1971: used too many promotional slogans, sounded like a Lifetime movie.
- many1: claimed that the service was not expected of a moving company even though he has used Sky Moving twice.
- william2009: claimed the move cost $990 from FL to TN, plus extra for packing (that wasn't part of quotation).
Approach the rest of the "positive" reviews with suspicion. I also recommend searching on the Internet for every review you can find. So that you have the entire of what Sky Moving & Storage truly is. You can also find them on Ripoff Report.
Just used Sky Moving and Storage for the second time - just as great of an experience! Couldn't ask for a higher level of care, professionalism, and dependability. They are the way to go!
I found Sky Moving and Storage . After reading multiple positive reviews, and checking out other companies, I decided to go with Sky Moving. From the time that the crew chief came over to drop off boxes, through the move (in the snow!), and after with follow-up from Customer Service, I was very impressed with the professionalism and efficiency of Sky Moving.
I have moved several times in the past few years, and this was my first move with Sky Moving. If I have to move again (hopefully not!) or if friends ask who to use, I will certainly use/recommend Sky Moving and Storage. They worked fast, yet carefully, and were even great with my dogs.
Thanks for making a hard move easier!
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