11840 Nw 41st St, Coral Springs, FL | Directions 3306526.281787 -80.285281
I appreciate the time and effort your company gave to this job. I look forward to doing business with you in the future and will certainly recommend you to others. Stay Cool!
Great Service – Their customer service has been great to deal with, as they have service our other AC unit (split floorplan, 2 ACs). Couldn't be more happy.
Very Professional – I wanted to take a moment to commend all of the men who were involved with the installation of my two new central air units. Will, who came to my home and spoke to me about getting new AC's and gave me prices was very professional. He answered all of my questions, was very polite, and represented your company in a positive way. The men who installed my units, mainly Corey and Lil Chris were both very hard workers and also performed their job in a very professional manner. They stayed until all of my questions were answered and left my home clean and free of debris. This was my first experience with your company and it will not be my last. I left AAA Modern Air after years of doing business ith them. I will not hesitate to recommend your company to any of my friends, relatives, and coworkers.
Couldn't be happier with them. Needed to replace our air conditioner unit. They came out, were one of the best price wise, and installed it in the time frame they promised (the next day). The work was permitted and done to code, and approved quickly.
Very Happy – I was reluctant at first when reading some of the reviews, but the A+ rating by the BBB, convinced me to call. Jack arrived puntually.
He not only advised me of a few things that we could do to optimize our energy use and system maintenance, but also found that the heat would not work on "auto".
It seems that the unit had been installed by someone else without a jumper wire in the thermostat, so it only worked on "On". He fixed that, took care of some mold, and cleaned the coil at what I felt was a reasonable price. He was also very personable. Won't hesitate to recommend them to friends.
Air Around The Clock has been servicing the a/c needs for consumers throughout the Tri County areas. Our objective is simple, we aim to please. It is our goal to supply our customers with state of the art equipment and parts. Our technicians attend periodic classes to educate and expand their knowledge and expertise when tending to the special needs of our homeowners. A special relationship of trust and comfort is created between our customers and our techs, customer service staff, management and owners. Our longevity of 30 years has proven our dedication and determination in giving our customers the best possible service we can provide.
Air Around The Clock wants both existing customers and hopeful newcomers to realize we are here 7 days a week offering fair service rates and when needed we also have emergency service. There are few companies that offer this available service, but Air Around The Clock knows the needs of many especially during our hot summer months and yes, during our cold winter months too. We have 90 well stocked trucks on road ready to serve you.
Have we ever made a mistake ? The answer is yes, but we will rectify any misjudgement or repair that we may have created. We have field supervisors available to diagnose any difficult or unusual job. We stand behind all our work with solid guarantees on parts and labor. Any issues or questions are promptly addressed as positive resolve is a high priority.
Air Around The Clock is not afraid to educate our customers. We encourage and teach the importance of a/c maintenance. Energy saving air conditioners can reduce your electric bills and put those extra dollars back into your pocket. In today
Horrible – I was renting a home in Coconut Creek and was constantly smelling gas fumes in the house. I have a family member in the AC business and when they saw the AC unit in garage, they said it was bc of the way the AC was installed. Rather than using clean air from the house to cool, it was also sucking air from garage into the house. The unit was not sealed properly. air around clock had put their sticker on the unit so I knew it was them who installed. Sloppy work. When I called them, I read serial number and they confirmed it was them who did work. After arguing with me, (they were very rude and unapologetic) the self-proclaimed owner came out to see the unit. I told them they could fix it or I would call the city bc a permit wasn't pulled and this job would not have passed inspection and that I refuse to be subjected to those fumes due to their poor job. They had to assume responsibility and told me they would fix it. A couple weeks later, they came out and put a 2x4 slab of wood over the large gap that was sucking in air (didn't even caulk the hole). If was a half-a** attempt to fix something they did wrong years ago. It never fixed the smell completely but I ended up moving out. Good luck to the next tenants who have to smell those horrible fumes thanks to air around the clock's unprofessional installation. I would never call them to do anything in my house. It's amazing they are still in business...and after reading these reviews, I can see I'm not the only one!!!!!
We bent over and they screwed us – Really? Just after 1 year to the day the A/C dies. I called and of course warranty over. The receptionist was really the rudest human I have ever met. Not to mention, Im now fighting with the City as they never pulled a permit. Today its 100 degrees in the house, we are strapped for cash and my children are sweating!! These people got their cash right on the dot but refuse to help. I contacted BBB and they have so many complaints its not even funny. Will be weeks before my issue is looked into. So what now?? What about my kids?Im in tears and the company blew me off!! We know several contractors that we will be calling so they dont use them again either!! BAd business practices..move on. Pay the extra for a reputable company!!
Un Friggen Believeable – 8/24, 2011 I wrote this letter to ARC..
I would like to file a formal complaint and to request a refund of monies paid for an air condition repair. Air Around the Clock has been our service provider for over 12 years and we have always been satisfied with your services, however now I am extremely disgruntled.
We purchased a new unit 8/22/09 from your company for $5,590.00 and the unit has a 10 year warrantee. On 8/18/2011, we came into our home realizing the air was not cooling. We both work and typically arrive home after 6pm most nights. We called for help and appreciated a repairman coming over to our home within in the hour to diagnose the problem which took all of 20 minutes. This was at a cost of $175.00 due to it being an emergency call. Then I was informed that the part was covered under warrantee but the labor was not, so the part would be ordered and installed the next day with a labor cost of $ 295.00. With 90+ degree weather in mid summer, we did not feel we had much of a choice . The part was installed the next day, which took approximately 1 hour, my total cost was $470.00 ? this is outrageous !!!.
1. A brand new unit should not have a major breakage within a 2 year period; the unit was not mishandled in our home.
2. and why should the consumer be strapped with the labor cost, this should also be passed on the manufacturer, it?s a new unit ? it shouldn?t break.
3. Why the emergency call of $175.00 was not waived or included in the $295.00 labor cost is certainly not fair. We didn?t know the unit was broken until we arrived home, I would not consider 6:30 ? 7:00pm being ?emergency time?, maybe 11 ? 12pm yes, but not early evening when 85% of all working peoples arrive home from work. Plus the situation was not even solved the evening of the ?emergency call?. I have never worked with a company that did not waive their ?service call? if there were parts & labor cost of the repair.
4. I really have a problem paying $470.00 for 1 hour and 20 minutes of labor for a less than 2 year old unit. These are hard times and my monies are tight, I would think a company as reputable as Air Around the Clock would be a little sensitive to their loyal clientele?.. I am shaking I am so angry.
This is the letter I wrote to Air Around the Clock. They responded with offering me a discount to an annual maintenance contract.
Their responce is that all emergency calls are $175.00 after 5pm and Pam said she works more hours that I ever worked and that I get home way before she does and this is company policy. The response to as why it was not incluced in the next days serviceis because it costs tech time, vehicle/gas time - she also said they were a "FLAT RATE COMPANY"..... well they can have thier flat rate and I will find someone else who will appreciate my business.
HORRRIBLE – I would like to give them a 0 but the system wont go that low. I had an issue with my unit freezing up. They came out and replaced the freon and sold us a service contract. They performed the first service and everything seemed fine. About 1 week later we noticed water seeping up through the hard wood floors and called them per our service contract to come out. The service call was supposed to be at no extra charge per the service contract. However when I called I was told this was an "After Hours" call and if the leak was not due to the freon then I would not only have to pay for the service call but I would also have to pay a premium. I wound up fixing the leak myself but the hardwood floors were ruined.
After that time I had been trying to work with them to get the service agreement removed and my money refunded and to get my floors repaired. I was told the fine print said that the contract was non refundable even though it had been less than 30 days and that the wood floors were not their fault.
I have since filed a complaint with the Better Bussiness Bureau and I will be filing a small claims lawsuit. These people are as shady as it comes. I can only believe the positive comments are from people that work their.
I would definately advise staying away.
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