Weston >Clothing > Rashawn Rose Couture
2342 Weston Rd, Weston, FL | Directions 3332626.091336 -80.371647
STAY AWAY! PLEASE PLEASE PLEASE CHECK BETTER BUSINESS REVIEWS AS WELL AS ON LINE REVIEWS BEFORE ORDERING THE DRESS FOR THE MOST IMPORTANT DAY OF YOUR LIFE!
Rose is a treasure. I found her from online reviews and was so happy I bought my wedding gown and bridesmaid dresses from her. Her staff is great and everyone is so helpful. I would go in regularly before my wedding to get measured and enjoyed all my conversations with the staff and especially Rose. Rose actually picked out my dress (4th one!). I picked the first three and they looked unflattering, but she came out with the one and I cried when I put it on. It was so me, so perfect for what I was looking for. Even less expensive than I was willing to pay! That's her motto though she says. She doesn't try to up sell, she just wants brides to look good and will find the perfect match. She is an expert in the field and I went to her with other questions about getting a good photographer, florist, etc..and the people she recommended were AMAZING at my wedding! I knew nothing about weddings when I first started this process, but now, thanks to all the support from some great vendors, I'm happy to say that my wedding was a success and I owe it all to them! I recommend Rose for anyone like me who doesn't know what they are doing yet knows they want the best. I trust Rose because she earned it from her honest transactions and excellent customer service. I even had a bridesmaid dress not turn up but she gave me a credit and we smoothly worked out the situation. I've worked with vendors who just treat you like a paycheck and when it came to my wedding I wanted to feel like the vendors I worked with cared a little about my experience. There were many who didn't but Rose was my favorite, motherly, caring, and a lot of fun. I'm sad it's all over but I would go to her again if I needed to!
Stay Away! – Does not even deserve one star! The lack of professionalism when speaking to the owner of the store was beyond anything I have ever experienced. She was disrespectful, rude, and unhelpful in the several times I spoke to her. Never once did she follow up on my phone calls nor seemed to care for that matter. When going into the store, the staff did not once greet incoming customers.
I agree with Meg S. on the pricing of the alterations. They were VERY high priced. I could not get a quote out of the "dress maker" either. Be careful before just blindly leaving you stuff her. But, I would stay as far away from this store as you can. There are many other places to go in the area. Don't waste your time, efforts, or patience.
Great Flowers! – They have great and fresh flowers. I want to thank them for providing great flowers for anything. Love the flowers.
My best Experience in Planning the Wedding – When I set out to shop for my wedding dress, I was prepared to be frustrated because I wanted a dress that was unforgettable and I am so hard so please. I had several stores on my list, and Rashawn Rose Coutre was my very first stop. The moment we walked into the store, we were warmly greeted by the owner and I had her undivided attention the entire time I was in the store. She allowed me to look at the collections that I liked and then she assisted with fitting each dress. I went through several, but none really grabbed me, but she was patient and she stayed with me. I finally saw a dress that was stunning, I immediately fell in love with it and so was my sister who accompanied me. It was not my size, but the owner saw how much I loved it and she allowed me to fit it on so that I could see how it would look on my body. Well, that was a blast! Surprisingly, my body got into the dress and it was incredibly beautiful! That was the dress for me, and I had to have it! The dress was from a previous season and needed to be ordered, and the owner had my measurement taken, and got all the details together and prepared the order to be placed immediately. I was the happiest person that day! What I also appreaciated about Rashwan Rose was the effort they put into working with satisfying my needs, and accomodating me, since I lived outside the United States. She emailed and called me with regular updates on the progress and what needed to be done when. Many times, when I flew in on a late flight, the owner waited on me at the store, that was exceptional customer service indeed! Not only did I get my dress, head piece and jewelry at Roashawn Rose, but because the staff was so helpful and accomodating, I arranged for my husband and the groomsmen to also get their Tuxedo from Rashawn Rose. Even the Wedding Planner got his suit there, he was so impressed. The experience was truly a memorable one, and the staff at Rashawn Rose made it a pleasure shopping there. I really appreciate the genuine suggestions and recommendations given, which enabled our colors to just blend perfectly. We had so much compliments from the guests at the wedding and to this day, it is still talked about. My wedding day was a big success, I was completely satisfied with everything and I ascribe the success of my wedding day to Rashawn Rose. I can honestly say that I was a stressed-free bride. THANK YOU SO MUCH!!!
One Stop Shopping – I not only bought my wedding gown from RashawnRose but I also bought my veil, shoes and my husband got his tux for free because he also rented his groomsmen tux also. My mom also got her dress there. The staff was fun and just down to earth - not like some store that is stuffy.
Worst Customer Service – I will start by leaving out what I think of the owner, and let me tell you for me to think in a negative way of someone, you must really work yourself in there. Not only did she never attend to me directly, she once actually told the girl that was helping me to take me somewhere else as I was doing a fitting (that she should've been supervising) because she needed that area for someone who was dress shopping and trying on. I'm sorry I went there with an appointment and was there first, I deserved to have the big 3 sided mirror, it was extremely rude of her to that.
To the point every week I had to go for a fitting, & the lady that does the alterations was very sweet, yet always forgot to take in things she had marked the week before finding pins on the dress and simply saying oh yeah I forgot that one. The thing is I have a very short torso as I am 4'11" and the blouse part was always to high to the point my underarms would overlap in a very weird way. The last week, I come in and she had cut the whole top part of the dress, bone and everything and did a terrible job at putting it back together, she didn't reshape the bust and the border of the dress had lost it's shape as well, coming in and out in zigzags, no matter how much she tried to fix on the spot it was useless.... Instead of hell breaking loose on the spot I paid for the alterations they charged me an zoomed out before they kept on messing it up. I took it to a few of places and it was just a parade of shaking heads until I found a lady that was known as working wonders. When she saw it and opened it up she showed me how they had completely butchered the right side which was what made it impossible to make it reshape again, she made no promises but offered to make things better, which she did, and although the dress was not what it originally was only I could know and feel it, so I gave up and went with it since at the point it really wasn't noticeable and the wedding was a couple of days away
Poor Customer Service Poor Follow Up – I ordered my dress and veil from out of state and the bridal salon didn't even call me to let me know it came in. I called to follow-up and found out it had been sitting there for two weeks! They were supposed to mail it to me at my home address! I gave them the info at purchase time and of course it was no problem while they were chargin my credit card. Once everything came in they acted like it was a hassle to mail it. The owner suggested I " fins someone to come pick it up" !!!! She was very rude and unprofessional.
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