Walk in a client, leave a friend is B.S.. The owner Enrique, could not be ruder or less accommodating. I bought a Groupon, hoping to find another groomer and they would NOT groom on a Saturday (which is the ONLY day I can take my dogs to the groomer), which was NOT stipulated in the Groupon, he would make NO exception. His loss, I have multiple dogs to groom. Don't even walk in, RUN, the other way, he is no friend. I DO NOT RECOMMEND this place! BEWARE!!!
They did a horrible job on my dog. She went in looking cute and came out looking terrible. She doesn't even look like the same dog. I asked them for a trim and clean up since she didn't need a full grooming and they ended up totally butchering her fur off. It's like they put the shaver at the lowest setting and went to town. Take a look at the before/after photo. The before pic was taken 3 days before her cut and they after pic was taken on the day she was groomed. I DO NOT RECOMMEND this place! BEWARE!!!
Took our 2 dogs to get dipped on a
Saturday. The following Monday after taking our dogs to the Vet because they were labored in breathing and throwing up for 24 hours, they were basically "poisoned"by using too strong of a solution. One dog weighed 80 lbs and the other about 14lbs.
A conversation with the owner was about ridiculous and not sympathetic at all. Said our dogs had an "allergic reaction".
We will never recommend this business to anybody. Unless you want to spend $350 extra dollars at the vet after a dog dip.
They had a nasty disposition about the whole situation. Never thought an owner would be so unsympathetic.
Teddy and Milo's Groomer. We have been taking Teddy, my Pom, to be groomed by Enrique since they opened. Now I also bring Milo, my wheaten terrier. We have been very happy with the grooming but I have to agree that although the staff is wonderful, I always ask if Enrique will be the one cutting them otherwise I will wait until he is available. I have noticed that sometimes they are choppy and the cut looks a little rushed when it is either crowded or not done by Enrique.. Overall I love bringing my dogs to Boss The Pet Connection and will continue to do so. I have recommended them highly and many new dogs have come to be groomed. Thank you for taking care of our dogs, they are our family.
Mr. Bentley's Groomer.
I have been going to Boss Pet Connection ever since I rescued Mr. Bentley, about 5 years ago!
Enrique is wonderful and I wish he had more hands so when I bring Bentley in I'm assured he's going to be the one working on him!
Unfortunately that is not always possible....So I'm not too happy on those occasions!
His staff is wonderful, caring and courteous towards all my concerns with Bentley.
I recommend them highly!
Beth & Bentley Ginzberg
Boss Pet Connection is B-O-S-S!!!.
I've been going to Boss Pet Connection for years. They are the only groomers in my area that grooms cats. Both my cats get lion cut here to help control the shedding and keeps them cooler as well.
The staff - A+++ especially Jennifer. She is such a sweetheart and an absolute pleasure to work with. When I get the chance to see Enrique, he's a delight as well.
Grooming. The staff at Boss is wonderful..Every time they are very pleasant and get my animals in and out very fast. I would not any where else...telling all my friends.
Great groomers, excellent service. Enrique and his staff are the best, great service. When my Yorkie was a puppy he feared his face being touched and he was difficult to groom, he squeeled and squirmed. Thanks to Enrique's patience and tender touch, my yorkie, now 4 yrs old, loves to be groomed. I would never go to anyone else, Enrique is alway accomodating!
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