Doesn't Recommend

Max B.

Joined 8 months ago

This business does not even deserve one star--I strongly DO NOT recommend these guys to anyone. We had our furniture reupholstered a couple of years ago from them, which took several months (4) to complete the job, and since then we have had to take the two chairs back at least five times to have the legs repaired because they kept breaking off. The second to last time I was there they told me to put one of the chairs in the corner and not use it so much--I can't even use my own furniture! This last time they "fixed" the chairs they will have had them for well over 4 months. For a month I heard that my chairs were ready and going to be delivered the next day, but every time I called and talked to the owner to find out the status of things I got different answers and promises to find out what went wrong, but I never heard a word from him. I always had to do the calling, even showing up at the warehouse demanding to have my chairs back because they stopped returning and answering my calls. The owner doesn't take responsibility for anything even though it is his business--they are the most incompetent business I have ever come across! I still have not heard from them, and I do not have my chairs. Oh, and the sofa they reupholstered and had the springs replaced is horrible as well. The sofa is in worse shape now than when we took it to him in the first place. DOWN RIGHT AWFUL CUSTOMER SERVICE!!!