Had great chicken, nice and moist. Food was served quick and no line.
The lines are always super long, day or night.
Doesn't matter if you order inside or at the drive-thru.. because you're gonna wait forever. Ugh.
Pollo Tropical offers signature dishes and world famous TropiChops. For members-only freebies/discounts, sign up for Pollo Reward$.
Food is great. Customer service isn't. Oh well
Inconsistent menu, chickens dry, most of the time past ten PM they are out of chicken and all workers are cleaning up and serve food with kitchen full of soap smelland yet they supposed to be open til 12 AM
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