10/07/09

My Favorite Sub Shop

by kim357

I have been a fan of Boulevard's Subs since I was 12 years old, now 32. Wow! I love the fresh bread, the hearty helping of meats and veggies, the chicken salad sandwich is one of my favorites and even the salad's are great too. Fast and Friendly Service. You should stop in and see for yourself why I have been a customer for 20 years and counting.

• Pros: Better Than Subway...Anyday!

07/22/09

Best subs in town

by CSMobileUser

I stopped in to bouluvard subs while on my lunch break. Got a great Italian sub made by friendly associates with great service. The bread was fresh and the meat was stacked up and I sat inside infront of a beautiful mural that made me fell like I was in a plaza in Rome

06/19/09

The end of a long business relationship

by LorSmith

Our business has frequented Boulevard over the past 4 years. We've had countless individual sandwich orders, and countless large orders for office meetings. We have spent hundreds and hundreds of dollars on Boulevard Subs.

Today however, we realized how insignificant our business has been to Boulevard. We called to put in a sub order. The lady immediately put us on hold after answering. We ended up holding for over 25 minutes (not lying-our phone timer said that.) Turns out, they completely forgot about us. Ok, so a long time customer of yours is mistakenly put on hold for almost a half hour, and still likes you enough to stay on the line--what do you do? Well the manager apologized, and then offered to buy us----wait for it----a FREE BAG OF LUNCH SIZED POTATO CHIPS!! Yes, a whole free bag of 10 potato chips just for us to enjoy together. We waited till the delivery guy got to our business to see if they were serious--we said "are you really going to make us pay the $8 bucks for our sub?? Yes. They were.

We called the manager back to express our surprise that such a long time customer couldn't even get a free $8 sandwich after waiting for it for an hour. He said---(are you ready for this?)-- "Well at least I gave you the free chips!"

Our business relationship with Boulevard has officially ended. Just to profit from the one sub we ordered today, they will have lost out on any of our future orders. Plus they got a bad review on the internet. Was it really worth it, Boulevard?

Are their subs good? Yep. Pretty good. But we feel that it's our responsibility to let other customers know our honest experience with this establishment. Consider yourself warned.

• Pros: Subs are decent
• Cons: Ignorant management