David Neer (You) reviewed in the last
Quality Poor to fair
I am VERY disappointed in Contour Day Spa's bait and switch tactics!!! I bought my girlfriend a Spafinder gift card for Christmas 2011. (I buy her one every Christmas!) She hasn't had a chance to use it because her schedule is so hectic. Today, she took the day off from work just to use her gift card. She has been to Contour Day Spa in Plantation several times and she has always enjoyed it. It used to be at the Hardrock in Hollywood. She liked it much better at the Hardrock, but she had no real complaints about the Plantation spa. Understand that when I bought the Spafinder gift card, I made sure that the Contour spa in Plantation was listed as a participating spa on the Spafinder website. It is still currently listed as such. But this morning, before diciding wether or not to take the day off from work, just to be 100% sure, my girlfriend called Contour Plantation and they told her that, yes, she would be able to use her Spafinder gift card. She then decided to take the day off and finally use her Christmas present! She even asked a close girlfriend to go with her to enjoy a nice, relaxing spa treatment. Her girlfriend has a very hectic schedule as well, but she took the day off from her job too. But when they got to the Contour Plantation, the receptionist told her that no, she could not use her Spafinder gift card!!! The receptionist told her that they were not participating members of the Spafinder network. Naturally, my girlfriend was EXTREMELY UPSET!!! She told them that not only is Contour Plantation listed on Spafinders website, but that she had called earlier that morning to verify before taking the day off!!! The receptionist then went on to try to sell my girlfriend and her friend various spa treatment packages, in our opinion, thinking that they would go ahead and pay for it rather than leave and waste a day off from work!!! UNBELIEVABLE!!! My girlfriend, as well as her friend, will never visit Contour Day Spa again!!! The whole point of me giving her spa treatments as a gift is to give her a STRESS FREE day!!! At this moment though, she is TOTALLY STRESSED OUT!!! Contour Day Spa does not practice good business!!! THEY ARE NOT HONEST!!! THEY LIED TO US!!! To top it off, when I called them to talk to a manager, the receptionist told me that no manager was available. I left my number and politely asked that a manager call me to discuss this. That was over two hours ago!!! Oh well, Contour Day Spa just lost a good customer!!!!!
Hello, I just had the absolute BEST PEDICURE OF MY LIFE! I redeemed a gift card my husband gave me for my bday today and Carol the one who gave me a Pedicure. I had been going to a local place for mani/pedis and was never that happy, now that I have discovered Carol, I will never go anywhere else! I am so happy to have found her and Contour Day Spa!!! ask for her she is GREAT! I also enjoyed the area where the Pedicure was given to me, it is so relaxing and clean, I will be back most definitely!
Contour Day spa is such a beautiful place to go to especially if you want to relax. The atmosphere is great. I got a spa pedicure with Carol and it was by far the best pedicure I have ever received.
Contour Day Spa is one of the most elegant spas I have ever been to. Everyone is very friendly and the atmosphere is always calm and peaceful. I would recommend anyone looking to relax to get the Journey to Eden spa service. You will not regret it!!!!
Mother's Day Special 2012. My husband boughtme the best Mother's day gift, or I thought...He spent over $500 on a massage and facial. My appointment time was for 12:00pm, they said to come in early and I could use their hot tub, sauna, steam room, etc. Well as it turns out, I didn't get taken back to the massage until 12:15pm, then it was over by 1:20pm, and since it was a 80 min massage, i got a bit taken, then after that I was due for my facial which was actually booked a hour after my massage was finished. So I am stuck there, butt naked in a robe, don't know anyone, and noone there was able to help me or even make me feel welcome, I was left just wandering around aimlessly, when my time is just as valuable as theirs. I totally understand Mother's Day is one of the craziest times of the year, but being a Mom and having this package, I WAS NOT IMPRESSED!!!! Waste of time and especailly money....I definatly WILL NOT be returning there for any procedures, they should have had more staff and a better flow of things as well as making us Mom's feel special, instead of just another body in their establishment. Oh and that's right, all that money my husband spent on me, LUNCH WAS NOT INCLUDED!!!!.....
Disappointed. I purchased a Groupon that included a deep-conditioning treatment, cut and blow-dry. Let me start by saying the shampoo and conditioning treatment was excellent so I was looking forward to a great haircut. My stylist, Lana, then proceeded to comb my shoulder-length wavy hair straight and cut along the bottom. That's it. Her "cut" took less than 5 minutes. The blow-dry was about the same amount of time, and my hair was still damp when I left the salon. I am amazed that a company would offer a Groupon and then proceed to give subpar services. What a disappointment - needless to say I won't be back.
let's be honest. Anyone who has ever really been to this spa knows the staff is not the friendliest or professional. It is pretty obvious from reading the positive reviews that these are written by the spa employees, you can see the exact same review writen by different people, just cut and paste. The spa is beautiful to look at but way overpriced. The customer service is mediocre. There are 1 or 2 facialists and massage therapists that are really good but there is a lot of turnover which tells you that employees are not happy there. They are congregating out on the patio or near the stairs and just stare at you when you walk up the stairs like annoyed that their break time is over. The owner is anything but professional as anyone who has ever complained to her would know. I only go there to get my hair cut by my favorite stylist. Anyone who has ever been there knows the front desk staff is slooowwww and NOT very knowledgeable. And this you can believe is an honest review not writen by the spa owner or one of her employees
Life Changing Experience.
I have had a lot of stress in my life with a career change. The moment you step through the doors it is like being transported to a fairy land.
Fanit chooses her employees with love and high expectations and they in return give much of themselves. You really feel their empathy and willingness to make you feel like a whole person when major responsibilities weigh heavy on your shoulders.
I have been coming to this spa for over five years. Christmas and birthdays have become a tradition. I will continue to come and bring my daughters when they are old enough.
Thank you Fanit for my life changing experience.
Waste of Money. I am so sick of this place. I have been here at least 5 times and every time I go I say never again. But people keep giving me gift cards here so I say what the heck....its free.But seriously, I have NEVER had a good experience. The massage therapists are horrible! I went two weeks ago for a massage, facial, mani/pedi. I felt like I was getting a massage by a cat! No pressure at all then she starting slapping my muscles and stretching my joints til I screamed. I started laughing a few times. And the facial....I asked her for a support for under my knees and she said she left it at home. And they used to put warm mitts on your hands and feet while giving the facials....nothing. At least my mani/pedi girl was awesome. Except the pedi chairs were awful, so old and outdated. They dont even massage they just vibrate.I told her about my experience and she asked if she should tell her supervisor. I said after I leave, I just wont come back.Its always so loud, with the therapists all waiting around using their cell phones. Really unproffesional. Its too bad because its a beautiful place. Do not waste your money people.
Best Spa in South Florida. Despite some of the reviews I have read on websites such as Yelp, I decided to try the Contour Day Spa. I am more than happy I decided to give them a chance. The building itself is absolutely gorgeous, and the inside of the spa is even more beautiful. I had one of the packages (Spa Pleasure A) It was a full body massage and manicure, pedicure it was more than amazing. If your looking at spending money at a spa, Contour Day Spa is where to spend it.
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