Downtown customer for 20+ years.
Have been ordering my favorite Mediterrenean pizza for over 20 years from Downtown. Have always loved it! (18 inch - $32 delivered) Last 2 times have been barely edible. Just a big ole pile of slop. I asked for crispy crust and very little sauce, but it was swimming in an Olympic pool. Had to practically eat it out of a bowl with a spoon. Figured it was new kitchen staff.
I was craving my favorite pizza once again and decided to call and ask for a manager to explain specifically why I was unhappy the last two times and maybe I could get the pizza I've had and loved for so long.
I spoke to JOHN and barely got 5 words in when he took over and told me how I WAS WRONG and um... excuse me... how chicken wings are sloppy when you have them delivered?! Wait! Hold on! Yes... I'm sure I didn't order wings. Couldn't get another word in. Then he said, "I'm very busy and have to go. If you would like to carry on this conversation we will have to talk later".
Hold on... I'm a chef. I know how a pizza should be. Seems to me if I've been a customer for over 20 years I might be able to get the same pizza I've had all these years without a battle.
Also spoke to Chris.... very, very nice and helpful. He convinced me to order tonight and he would personally make sure my order was correct.
Owners of Downtown Pizzaria....
Give Chris a promotion and fire John!!!
You want your business to thrive or take a nosedive?
AHA!!! Pizza has just arrived. It's lovely!
Thank you Chris! ((((HUGS)))
John? Look for new job.
dominique. great pizza great people
PLEASE DON'T ORDER. PLEASE Don't order this pizza. If anything ever goes wrong, it is company policy t o not refund your money no matter what. The deliery driver threatened to fight my boyfriend and the pizza was not only nasty but cold. Josh, the manager, is inflexible and doesn't truly care about customer satisfaction.l Please please don't waste your time or money on this company.
Great Service. I called from the Hampton Inn FLL Airport. The lady on the phone was very polite and helpful. The delivery driver was also very polite and even brought paper plates ect. All I ordered was a small pizza and it was very good and just enough for one person. I will order again if I'm back in the area sometime. The delivery time was good, about 30 min.
No problem here!. Called Downtown Pizzeria from the Hampton Inn at 2 am with little information about the food. The woman who took my order was very friendly, thorough, and patient as she answered all my questions. The spaghetti was only 3.75 and a very large portion in addition to tasting fresh. The chicken caeser salad was very fresh as well, with a large portion of chicken and croutons that seemed homemade. The delivery time was quoted at 45 minutes but came in less than 20 minutes. $3 delivery charge, very reasonable.
Best pizza and service open till 4 am. Great food and service, the best thing is that there open till 4 am., and they deliver. I was up late and ordered a pizza and a hot sub it was soooooooooo good. It was the closeest thing to NY pizza that I'v had since I moved down here. Do yourself a favor try there pizza.
GREAT GREAT GREAT. i must honestly say that this has to be the best pizza ive tasted in florida.. not to mention their calzone.. its stuffed, really stuffed and from experiance i can say that 1 person will be satisfied with a small one. if you want great food really fast get it from here..
Best Pizza south of New York City.
This place is amazing!!! The Pizza is the best I've had since I left New York, I came upon this place about 15 years ago and I have been a customer ever since.
I have tried almost everything on the menu and I must say what a selection they have, you can select from a wide variety of foods like burgers,fries, baked ziti,lasanga,chicken wings,greek salad,etc.etc. and they even deliver until 4 a.m.!!!
Three cheers for Downtown Pizza
Pros: Best pizza, late night delivery
Cons: Sometimes you have to wait a little longer but it is well worth the wait.
Stay far away.... run screaming!!. Absolutely the worst serivce of any pizza place I have ever experienced. If you want to have a great experience stay away !!!!-
look really closely.... Watch out for fury critters, 6 legged things stench and grease plus not so nice employees... dirty!!! food may have touched the floor!!! gross!!! PLUS this pizza joint was shut down sept. 2007 for rodent issues and maggots, etc... check out: WPLG channel 10 news segment "Dirty Dining" you will be amazed and seriously shocked!
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