South Florida Women's Health

06/10/11

Terrible customer relations-extremely disorganized

by hckit at Citysearch

The doctor is okay, but too eager to share political views, which i heard from 2 other patients at this practice. Nurse was friendly, but office manager was so scatterbrained. Very disorganized record keeping as far as keeping track of meds, payments, etc. They are VERY VERY eager to bill you/threaten to send you to collections BEFORE they've even submitted your visit to the insurance company. (Payment due in 15 days from when they send the FIRST bill!....Insurance companies never pay that fast!)Submitted my visit incorrectly to the insurance company twice, then tried to collect money from ME when it was their error that delayed insurance payment.

07/22/10

Horrible Customer Service

by itsmex0 at Citysearch

very rude customer service. I was trying to straighten a situation with one of the front desk employees. Rude is not even the word. She was very "argumentative" and hung up the phone while i was still in the process of explaining my situation. Very disappointed in this office.

05/13/08

Great Doctor

by happipatient13 at Citysearch

It was clean everyone from the desk on was friendly and makes you feel comfortable despite awkward circumstances.

• Pros: Friendly worth the wait
• Cons: Sometimes full (becauseo of great service)