Recommends
Joined 6 months ago
November 20, 2012
Beautiful store newly updated store and
product lines... Fine Art Chandeliers, Kichler, Fanimation, landscaping lighting, outdoor lighting, lamps, ceiling fans, home decor, furniture.
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Recommends
Joined 4 years ago
Nice.
Nice selection of unique merchandise with a great staff of knowledgeable lighting consultants. Great store policies where you can try a light and bring it back for a refund if you don't like it. They also give a warranty on lightbulbs. Highly recommended for better quality and honest people.
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Recommends
Joined 2 years ago
Beautiful Things is Florida's Premier Lighting Source.
As a professional design consultant I have found for many years one of Florida's leading suppliers of lighting products is Beautiful Things lighting. they provide the most outstanding service, selection and awesome guarantees of any showroom. They give an extended one year warranty on products, even light bulbs! Kelly in customer service is the best and their sales staff is one of the most knowledgeable in the business. The family owned business has the proprietors Jerry and Lisa on hand for any customer issues and handle everyone like family.
For whole house orders the offer one year in home service, complete delivery is guaranteed or they install for free. The best is the 30 day 100% money back guarantee on their showroom merchandise.
Strange as it seems with the last review that they blame the distributor for delays in getting the product especially from Minka, they have one of the largest in-stock inventories of their fans and lighting so I am surprised the customer did not receive satisfaction. As a supplier of many of Florida's better builders their reputation is exceptional for over 15 years.
There are plenty of options for your lighting needs, but Beautiful Things certainly raises the bar in their service, selection and unbeatable pricing.
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Doesn't Recommend
Joined 2 years ago
Awful follow through on special order.
Awful follow through, awful communication, awful customer service. Never delivered merchandise. Stay away!
Came in on a weekend and special ordered a Minka fan and put 1/2 down to be fair. Was told that it would take about 1.5 weeks to arrive. The bill of sale stated approx. two weeks. After 2.5 weeks with no word from them, I emailed requesting a delivery estimate and explanation of what was holding things up. No explanation given and response was slow stating it would take 3 or 4 more days and that they would call. One more week went by and no word and no fan. I went over to obtain a refund and they wasted a half hour of my time "looking" for the fan and even began suggesting I order something else. I want to help local businesses but not this place ever again.
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