NO Guarantees because lots of disease!.
I bought two pallets of sod to be delivered. They delivered them but gave no help about tips to install. They made a mess on the driveway, and didn't even ring the doorbell.
I installed the sod the very next day. 1 pallet was fine, the other....not so much! It was super hot and stinky in the middle. I laid the sod anyway, and sure enough that sod was all dead.
When I went back to the store, they told me they don't guarantee their sod. Thanks! And they would give me "90 pieces" but that I would have to drive back and forth in my accord to get it to my house. They wouldn't even deliver it when I offered to pay the delivery! I told them to keep their 90 pieces and keep their business. See Ya!
POOR SERVICE and NO GUARANTEES means something. Plenty of other places to go in area.