New Image Pools & Spas Inc

Recommends

SR M.

Joined 2 years ago

Excellent Builders!!. Great work! Beautiful pools and excellent service. He is a really great guy and is honest and trustworthy. Has been in business for many years. Would recommend them to anyone!

Doesn't Recommend

HelloKitty911

Joined 5 years ago

Terrible Customer service, incomplete workmanship, questionable deceptive trade practice. Continiously try to resolve project to make final payment,*ready and willing) .. instead they leave incomplete work and attempt to extort and intimidate client through collection agencies. 2 other neighbors have had problems too in last year. 1 neighbor is involved in some sort of legal action to solve design problem.(they finally appear to cooperate, maybe owner likes attorneys to do his customer service). We had design problems too. Owner has never come to house, never made any effort to resolve , act in good faith , and provide customer service. Owner just wants money and laughs at clients concerns. Thinks clients know nothing and when client has problem he says the customer doesnt know what they are looking at or talking about.. Stay away to avoid deception, lack of transparency, questionable disclosure. Like I said the money is here and waiting for them to show up. We are Christians and pay all bills on time, but I refuse to be deceived, lied too , laughed at, threatened, and be asked to pay for incomplete services. Project is not complete and not able to be used. May the lord Jesus Christ touch him and get him to act in a more professional morally correct way. God Bless