Romano's Macaroni Grill

Marlyn B.

Joined 7 months ago

save your money and open a can, service was just as bad

Doesn't Recommend

GSEC

Joined 3 years ago

HORRIBLE SERVICE!. We took my Mother here for Mother's Day. It was not busy when we got there, however most of our food took about 40 minutes to get to the table, and my son's pizza took almost an hour to arrive. The parties that arrive 10 to 20 minutes after us had their meals eaten by the time ours arrived. My mother's meal was overcooked, she sent it back, and it took about 30 minutes to get a replacement cooked correctly. The manager adjusted the bill by charging us twice for the item and taking it off once - which I caught and had them re-do the bill. We asked for more pepper for the bread oil and it never happened. When we asked for a drink refill the second time, they brought the wrong drink. (I had to offer to get the refil myself befoere the brought one.) The bottom line is that they just didn't care about giving good service.

Recommends

hugomorales

Joined 8 years ago

over-rated. Good food, but over-rated at 9.5. Too much "chain store" influence

Doesn't Recommend

strad

Joined 11 years ago

Not authentic Italian food. Italian atmosphere but not authentically Italian food.

Too much reliance on cheese or cream sauces.