11/09/09
VERY VERY MAD
by GETBENT at Citysearch
Bout a ecu from these people last year, came with a life time warranty ran good after a year and 2 months my ecu went bad again. took it out of the truck shipped it back to them 2 weeks ago and i called them the day i shipped it to tell them about it and asked how long it would take to repair got transfered to warranty department.. andrea answered, she has been the only one that i can talk to about my ecu they wont let me talk to no one else, she is rude and has no respect she said 3days to fix 2 days to ship called the back on the 3rd day to figure out the progress on it and told me to hold.held for 35 min and then tried to tell me something in the truck fried the ecu. and that they wanted 125 bucks to repair it when it has a lifetime warranty. had the truck towed to dodge everything in the truck is fine cost me 300 bucks for that. called them back gave them my card number so they can fix it waited a few more days called them back and got hung up on several times when i asked to speak to the boss. called them the next day and they told me it will take 5 days to fix and 3 days to ship when it should have been here by now after 3 weeks........ come to find out they have been reported to bbb for credit card fraud and scamming...... think its time to get a lawyer any ideas of what to do to?
- Pros: BETTER BUISNESS BUREAU/FRAUD
- Cons: SCAM
11/04/09
very very impressed
by muffdiver2010 at Citysearch
went to the dealer , they told me the computer was bad in my dodge truck and wanted around 1100.00 to replace it , had my car towed out of there took the computer out myself and went down to buy one from these guys , robbie charged me 50 to test the computer
we went to the back of the factory where there was a bunch of engines on stands and he plugged my computer in...it ran he then told me that the computer was good and explained to me that there is some short in the wiring he recommended a few known troubled areas and sure enough the car started , he could have totally screwed me and didn't ..as for the dealer they would not refund me for there bad diagnosis
- Pros: these people are awsome
10/21/09
Be VERY afraid!
by Quickledo at Citysearch
Promised to ship within 24 hours. Only thing they did within 24 hours was to debit my credit card. After waiting 5 days, tracked the shipment -- still hadn't been shipped! Called back one week later -- still no shipment. Had to get my credit card company involved -- finally got a credit one month later. This company is the definition of a scam.
- Pros: none
- Cons: thieves
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