Do not buy anything here. I purchased a used truck from this dealership. Biggest mistake I've ever made in any auto purchase. After 3 weeks they still have not paid off my trade in and I now have another payment due on it, this will either ruin my credit or begin the road to bankruptcy. The check engine light came on on the new vehicle. I took it to my mechanic and it needs $2000 worth of engine repairs. I purchased an extended warranty from this dealer. I didn't get a copy of the warranty paper work. When I called they finally faxed over a paper. When my mechanic called the warranty company it was never sent in or purchased. They have no record of it. I now have no vehicle, 2 car payments due, and no one at the dealership will call me back or help me in any way. They have no problem calling and asking for more money for the tag that wasn't included in the purchase.…
THEY WILL STEAL YOUR DOWN PAYMENT!!. On 2/23/12 I allowed Haims Motors to submit my debit cards in the amount of 4,000.00 dollars as a partial down payment on a 2010 GMC Terrian. My father came the follwing evening 2/24/12 intending to sign for a loan. Upon reviewing the purchase agreement and installment contract we decided to take that evening to discuss what were now larger numbers that we had originally discussed. On Saturday 2/25/12 We dedcided that this vehicle was actually too expensive for us and asked for a refund of 4,000.00 dollars. We were told no refunds. We never signed for or took delivert of the vehicle. After being told I could have 3,000.00 dollars back I felt I was owed the full refund. On Tuesday 2/28/12 I went to the dealership to again try to obtain a full refund. I was taken into a saleroom by myself, my husband was not allowed in and made to feel very intimdated and I became emotional at which this point the manger who i was dealing with said he was going to give me a refund. He then handed me a check which was in the amount of 3,200.00 dollars. I accepted that check and signed an agreement to accept that amount because I felt intimidated and desperate to get at laest most of my deposit as I am now without a car. I was offered other vehicle but I will not have any further dealings with this company as they were very rude and unprofessional…
WORST DEALERS IN TOWN. I brought a car a year ago and found out the car has frame damage and they disclose this information from me from the car fax. Now the car not worth sh!! Then they decided to trade in my old vehicle but Lied that I got approve for the car and they kept my down payment. So I walk away with a messed up vehicle and -1,000 from my savings. The managers their are very disrespectful and unprofessional. This business need to close soon!!!!…
STEER CLEAR!!!!. We went to Haims to purchase a vehicle on June 20 because we had bad credit and a recent bankruptcy. We disclosed all this before even looking at vehicles and they assured us they could find a loan from a bank for us. We found a car we liked, worked out a deal and signed all the paperwork for the deal we agreed upon. ($4500 down, 208 weekly payments of $117.20) We drove the car off the lot and were happy with the transaction. The bank called a week or so later and verified all our information and bank accounts and told me they would be automatically deducting the payments from our bank account. On July 18, 30 days after signing the contract, Haims called us and told us the bank that had qualified us acctually rejected us. We had to go back down there and sign some new paperwork. They told us that we had to finance through Haims, and we either had to take the deal they offered ($4900 down, 42 monthly payments of $545.93) or loose the $4500 down payment we had already paid from the previous loan and surrender the vehicle. They increased our monthly payment almost $100 more than what we agreed upon and signed with our original contract. In addition, they required $400 more immediately as part of the down payment. Unfortunatley, we had no choice but to sign the papers as we need the vehicle for transportation to and from work and to transport our 3 children. We didn't have the money or time to look for another vehicle. Practices like these are not only dishonorable, but disgraceful.…
Jay @ Haims Motor. Jay Z. (Yes! That IS his name!) is the man to see at Haims Hollywood. Somehow he just made everything work for us and helped us even beyond what was expected. As customers, we felt that Jay had only our best interest in mind and it showed!! I would suggest giving HIM your business. I ended up with a beautiful black 2009 Pontiac Vibe thanks to Jay Z. HE'S THE MAN!!!!…
