Jumbo Automotive Inc

06/03/08

STAY AWAY

by dontbuyhear

stay away promises are not kept, lies lies lies. will sell for reasonable price but customer service is horrible and sales people are terrible even delivery guys (GUY) is a liar. This company is filled with dead end promises.

10/24/06

Avoid this company!

by takenbutnotforgetting

These guys couldn't care less about customer care. $$$$ for a repair and then when the repair failed a week later and it cost $$$ to tow the vehicle from the other side of the state, SURPRISE! They said it was our fault for breaking down so far from home, the parts distributor fault for giving them bad parts but it wasn't their fault at all and we were lucky that they didn't charge us for towing the car from our house to their shop. They said they wouldn't have charged us $$$ for towing 100 miles to their shop using their own tow truck but that's not what they said when we called and told them we were broke down in the middle of nowhere. They knew, they left us hanging, they repaired their repair (under warranty) and then they told us to pound sand for the tow and our ruined vacation. There has to be a better place closer to wherever you are, because it's not these guys.

• Pros: none
• Cons: staff expertise, customer service, timeliness

03/02/06

Great Service

by joshua3709

Jumbo Automotive is a dependable repair shop. They have all the modern equipment and the mechanics are ASE certified. Service is fast and honest. If you give them a try, I think you will be impressed.