Total Appliance & Air Cond

tucker0741

February 08, 2008

I had an appointment with Total to repair my refrigerator ice maker. The appointment time was made by Total. It called for them to be at my residence between 8:30AM and 12:30PM. At 11:00AM Total called to tell me that they were running late but would be at my residence by 12:30PM. I explained that I had a doctors appointment at 2PM and Total said "not to worry". At 1PM I called Total and they informed me that they were running late and asked me to reschedule. Total did not bother to call me and tell me that they could make the appointment. I wasted half a day and have had to reschedule for next week. Let's see if they show up this time!!!

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