Pizza Hut

Doesn't Recommend

Kelli W.

Joined 1 year ago

COLD AND STALE -. Ok.. It’s not often that I write a negative comment, but Pizza Hut has gone overboard on its negative customer service. I placed my order at 4:41pm. I finally received my order at 6:12pm, after receiving an expected delivery time of 5:21pm. When I received my order, everything was COLD and stale. NOT lukewarm, but COLD AND STALE. I could NOT even chew a bite of the breadsticks. I called the store. The manager offered to send me out another order, but told me it would take another 1 to 1 1/2 hours for delivery, and the product would STILL BE COLD when I got it. I asked for my money back. At the time I am typing this 6:48pm, the driver STILL HAS NOT returned with my money. This is NOT the first time I have had problems with this store, but it is the LAST TIME. As a Social Media and Internet Marketing expert, I am very well aware of the importance reviews have on consumers. I can not believe that this company has gotten SO complacent that customers no longer matter. Unfortunately, it seems that that is the case with Pizza Hut.

Recommends

Allison Austin

Joined 10 years ago

This national chain is a household name, thanks to its deep-dish and stuffed-crust pies.. In Short
Kid-friendly eat-in restaurants and small takeout shops alike sport interiors done in the signature red and white with a touch of yellow. Orders are placed at the counter--whether customers choose to stay or go--and pies are baked per request. Pizzas--from the hand-tossed to the twisted crust--dominate the menu, but the restaurant also offers chicken wings, salads and cinnamon bread sticks.

Doesn't Recommend

cabledawg

Joined 8 years ago

Rude & a rip off. overcharged for a pizza & refused to give us our money back ! NO MORE PIZZA HUT !!!!!!